Patient engagement is all about empowering patients to make their own healthcare decisions, a concept that will become even more vital as the healthcare industry continues to shift to value-based care. To improve health outcomes through informed decision-making and encourage people to become actively involved in their health, some of the leading healthcare providers use Innovaccer’s versatile patient engagement suite, InConnect Outreach.

While the COVID-19 pandemic gave us the necessary push to establish virtual care as a viable model of receiving and delivering healthcare, it also allowed us to apprehend the challenges of making virtual care a living reality. Addressing the need for an end-to-end virtual care solution aimed at facilitating seamless televisits, Innovaccer launched its Virtual Care Network (VCN) solution. The versatile VCN solution can function with other Innovaccer applications or be used as an independent tool for an integrated user experience.

Healthcare reimbursements and increasing consumerism have made it critical for healthcare executives to understand and unlock the power of their organizations’ data. Health systems are progressively leveraging their data to eliminate waste, enhance efficiency, and deliver upgraded patient service. For public or private fee-for-service organizations, the market demands competition on clinical, financial, and service outcomes founded on the data examined by providers, payers, patients, and purchasers.

As the healthcare industry emerges from a challenging year following the unprecedented COVID-19 pandemic, payers are increasingly adopting new strategies to capitalize on the new trends in delivering healthcare services. While payers act as catalysts for driving a significant portion of providers’ income, the latter will have to revamp their relationship with payers since the healthcare industry may continue feeling the impact of the pandemic long after the health crisis abates.

Telehealth and virtual care have become the new normal for the healthcare industry during the COVID-19 pandemic. While telehealth was making gradual progress, the pandemic accelerated this transformation to bring in ten years of change within a matter of months. Telemedicine has become the digital front door to care on-demand, facilitating effective care delivery anytime, anywhere.

Medicaid is a $303.6 billion sized market with the potential to be one of the fastest-growing healthcare divisions. As the Medicaid market evolves, states need to respond with effective care management. They can bring down Medicaid program costs and efficiently manage the health services by contracting with various types of managed care organizations (MCOs).

For our customers, dashboards serve as the report card and help them monitor the impact of the actions that they are taking. It helps them take timely actions in order to improve upon their OKRs and identify areas to improve further. The BI service, or the business intelligence, on the platform allows these dashboards to be published and/or be embedded on any of Innovaccer’s applications to enable end-users to use the out of the box or customized dashboards. It further offers easy personalizations on the dashboards by provisioning customization capabilities.

With the COVID-19 pandemic, telemedicine has emerged as an imperative service to deliver care. Our reliance on a virtual model of care has called for an exhaustive solution that not only enables the patients to access care remotely but also empowers the providers with real-time access to patient data.

According to statistics compiled by Dell EMC, there were nearly 8.41 petabytes (PB) of healthcare data in 2018. A lot has changed since, but the rate at which healthcare data is generated has been on an incline. Thanks to technologies and compliance measures that have shaped the healthcare industry in the past couple of years, healthcare data has been put to work.

Telemedicine has become imperative to promote safe interactions for healthcare delivery during the COVID-19 pandemic. Both patients and providers are more willing to use technology for virtual medical visits. According to a Sermo survey of about 1,300 providers, 85% of physicians are now utilizing video or phone appointments. But what we’re hearing from providers is that a telemedicine solution alone is not enough. We need an end-to-end virtual care delivery system that allows all members of the healthcare team to care for their patients remotely. After much brainstorming and implementing feedback from various providers and staff, we built our Virtual Care Network (VCN) solution.