As the healthcare industry emerges from a challenging year following the unprecedented COVID-19 pandemic, payers are increasingly adopting new strategies to capitalize on the new trends in delivering healthcare services. While payers act as catalysts for driving a significant portion of providers’ income, the latter will have to revamp their relationship with payers since the healthcare industry may continue feeling the impact of the pandemic long after the health crisis abates.

Telehealth and virtual care have become the new normal for the healthcare industry during the COVID-19 pandemic. While telehealth was making gradual progress, the pandemic accelerated this transformation to bring in ten years of change within a matter of months. Telemedicine has become the digital front door to care on-demand, facilitating effective care delivery anytime, anywhere.

Medicaid is a $303.6 billion sized market with the potential to be one of the fastest-growing healthcare divisions. As the Medicaid market evolves, states need to respond with effective care management. They can bring down Medicaid program costs and efficiently manage the health services by contracting with various types of managed care organizations (MCOs).

For our customers, dashboards serve as the report card and help them monitor the impact of the actions that they are taking. It helps them take timely actions in order to improve upon their OKRs and identify areas to improve further. The BI service, or the business intelligence, on the platform allows these dashboards to be published and/or be embedded on any of Innovaccer’s applications to enable end-users to use the out of the box or customized dashboards. It further offers easy personalizations on the dashboards by provisioning customization capabilities.

With the COVID-19 pandemic, telemedicine has emerged as an imperative service to deliver care. Our reliance on a virtual model of care has called for an exhaustive solution that not only enables the patients to access care remotely but also empowers the providers with real-time access to patient data.

According to statistics compiled by Dell EMC, there were nearly 8.41 petabytes (PB) of healthcare data in 2018. A lot has changed since, but the rate at which healthcare data is generated has been on an incline. Thanks to technologies and compliance measures that have shaped the healthcare industry in the past couple of years, healthcare data has been put to work.

Telemedicine has become imperative to promote safe interactions for healthcare delivery during the COVID-19 pandemic. Both patients and providers are more willing to use technology for virtual medical visits. According to a Sermo survey of about 1,300 providers, 85% of physicians are now utilizing video or phone appointments. But what we’re hearing from providers is that a telemedicine solution alone is not enough. We need an end-to-end virtual care delivery system that allows all members of the healthcare team to care for their patients remotely. After much brainstorming and implementing feedback from various providers and staff, we built our Virtual Care Network (VCN) solution.

Closing the gaps in care is one of the best ways to minimize skyrocketing healthcare costs, especially for health insurance companies. High-risk members with chronic or multiple comorbid conditions not only have poorer health outcomes, but they can also drive a substantial amount of healthcare spending within a network.

Although virtual care had been around for quite some time, it was only after the COVID-19 pandemic struck with such an impact that it gained widespread acceptance. However, care is not truly virtual until it can take place on the go with speed and efficiency.

The COVID-19 pandemic has forced healthcare organizations to enhance care delivery. The very nature of employee benefits is changing dramatically, and group plans are becoming more complex. There is a growing need for healthcare institutions to demonstrate better organizational health, greater productivity, and favorable financial outcomes.